What are the materials used in these products?
Information about our product materials.
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Product Information
General information and FAQ's to answer your product questions.
Is assembly of globes easy?
Information about how to assemble your items.
The item I would like is out of stock, can I pre-order?
Information about our stock availability.
How do you clean the globe?
Markings can be wiped off with a moistened cleansing tissue or soft, damp cloth. Household dust can be removed with a dry cloth, though you may occasionally wish to use a slightly dampened cloth to remove fingerprints or smudges. We recommended a...
How often are globe maps updated?
Most of our manufacturers have a policy of updating a map every time it’s printed. Although the names or boundaries of countries can change due to wars or other political upheavals, most changes are simple name changes that are relatively easy to...
What is the raised relief feature on some globes?
Globes with raised Relief better emphasize the mountainous areas of the world. They are there so that you can see and feel the mountains, although their actual height on the globe does not have any relationship to the actual relative heights of...
Which place names are included on globes?
Subject to space limitations, you will find attempts to list all nations and capitals, then the biggest city in that country or state, or a famous city. There are more names on the coastline because there is room for them. If a town has some...
Why do some globes have a metal meridian or semi-meridian around them?
Most globes have a metal ring, either a full circle or half (semi) circle. These rings are called meridians, and on some globe styles, they are numbered in degrees from 0º at the equator to 90º at either pole. Meridians use to help locate...
What is that little round dial at the North Pole?
It’s called a time dial and is used to compare time around the world. The time dial is available on select models.
How do you find a place on a globe & How do you look up a location based on latitude and longitude?
Because a globe is round with no beginning or end, there are two imaginary reference lines from which all distances and locations are determined _ the equator and prime meridian. Both the equator and the prime meridian intersect at point “0”,...
Why are globes tilted?
Most globes tilt at an angle of 23.5º to match the actual tilt of the earth in relationship to our sun. Incidentally, it is this tilting of the earth relative to the sun, rather than its changing distance from the sun, that causes the seasons to...
My globe will not light up / illuminate, how can I fix this?
Sometimes globes that include an incandescent or LED light bulb that screws into a receptacle inside the globe become loose during shipment, and you may even hear it rolling around the inside of the globe; this is pretty common and is not a cause for
What is the updatable globe program?
The updatable globe program allows customers of certain globes to purchase replacement up-to-date globe balls at a discount. Read more about this program here.
Are all the globes the same?
There are many differences between each globe. To understand what they are and what to look for, check out this article here.
Do your globes include Palestine?
In general, most globes made in the USA do not include Palestine. This decision is not made by us, but by the publisher of the specific item. The reason is that depending on the location where the globe is made, the government of that country may or
Can I place pins or markers into the globe or globes surface?
We advise against placing objects on or into the surface of the globe, as this action will void the manufacturer's warranty and may cause damage to the globe's surface.
Can I place stickers onto a globes surface?
While it is possible to place stickers on the surface of a globe to mark locations, we do not recommend this as it may damage the printing on the globe and void the manufacturer's warranty. Additionally, some globes have raised relief features, which
My globe is in need of repair
We currently do not provide repair services or recommendations for repair shops. If your globe was purchased from our store and is still under warranty, please reach out to our Support team so that we may assist you with your warranty.
My globe has bumps on the surface is this normal?
Bumps on the surface of the globe is actually a feature. This feature is called Raised Relief. Raised Relief are small rises on the globes surface that indicate major mountain ranges. This tactile experience is not available on all globes.
Does the Pioneer globe show individual U.S. states and feature a heavier base?
The Pioneer globe shows individual U.S. states and features a heavier metal base compared to standard educational globes. It also includes a full-swing meridian and raised relief on its surface.
My globe has alignment problems, is this normal?
Alignment issues occur during the production process and in many ways cannot be avoided. This occurs during the formation of the globe from a flat map to a sphere. Manufacturers acceptable tolerance for this is generally about 1/16th of an inch. In s
What should I do if there is a problem with the globe's assembly?
If you notice any issue while assembling your product, please contact customer support, and we will be happy to assist you.
Is it possible to place pins in my globe and will it still be able to spin?
It is technically possible to insert pins into the globe. However, this is not recommended as it can damage the product and would void any warranty. Additionally, pins may impede the globe's rotation. Therefore, we advise against the use of pins on t
How can I replace a globe ball that has faded or split due to interior lighting issues?
If your globe has been damaged due to the interior lights causing the outer part of the globe to fade and split, the globe ball itself cannot be repaired. You can purchase a replacement globe ball by calling customer support and placing an order over
What should I do if my MOVA Globe is not rotating?
MOVA Globes use natural elements like light and the Earth’s magnetic field to turn. They are sensitive to environmental changes, so if your globe isn't rotating and shows no physical damage (such as drop marks, air bubbles, or cracks), try the follow
Were are your globes made?
Depending on the globe, most of our up-to-date globes are made in the USA and Italy utilizing updated cartography based on US State Department recommendations. Some globes, such as MOVA globes specifically, are made in China. If you would like to kno
What is the weight of the Carlyle Globe
The Carlyle globe is approximately 3 lbs without packaging. Additional assembled size information can be found on the product page.
Does this globe spin?
All globes that are mounted do spin left or right. In some cases when a globe is mounted on a full swing meridian it swings so that you can view all areas. For additional information regarding product mountings please click here.
MOVA Globe Bases, Do they allo allow the Globe to Rotate?
All of the bases offered with MOVA globes are chosen designs that do not interfere with the rotational movement. However, it is possible to use just about any stand you like, as long as that stand is not metal. For more information on why a MOVA glob
When will OOS out of stock products be back in stock?
To check on the inventory of a specific item, please contact our support team and let us know the item number and name and we will be happy to get back with you with an estimated date of when the item will be available.
Are northern and southern hemispheres the same scale on globes?
Yes, the northern and southern hemispheres are the same scale on globes, ensuring accurate representation of the Earth's geography.
Do your products have a warranty?
Almost every item sold on our site carries a manufacturers warranty. To check the warranty type and coverage period, head to the product page and look for the "warranty" section for that item.